IPad Technical Support Lead

Location:Fort Worth, Texas

Skills:  

    Job Description:

    Provide support for the iPad device and application lead roles within IT Global Solutions for the enVision initiative.

    This includes but is not limited to:

  • Monitoring and servicing support queues for iPad device and application workstreams and enVision deployments.
  • Manage application content updates as directed by iPad application lead.
  • Execute ad-hoc device deployments at the direction of the iPad devic lead.
  • Various other tasks as required at the direction of the Manager, Digital Marketing & eCommerce.

  • Skills:

  • Experience with iPad and/or other iOS based devices Required.
  • iPad, Mobility, Enterprise iPad deployment Strongly preferred.
  • Remedy, Magic, or incident tracking experience Strongly preferred.
  • Experience with Mobile Iron or other MDM platform a plus.
  • Sharepoint experience/expertise a plus.
  • Excellent communication, troubleshooting and customer service skills Required.
  • Advanced Apple iPad/iOS knowledge, skills, and experience or demonstrated ability to quickly absorb new technology.
  • Experience with software system administration and/or software vendor management a plus

    Education:

  • Bachelor’s degree preferred

Contact info

CDA, Inc.
2007 Washington Valley Road,
Martinsville, NJ 08836

Telephone: +1 908 647 4445
FAX: +1 908 647-4447
E-mail: contact@cdaus.com

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