Our customer support services provide knowledgeable professionals who are able to take on any task with our “service with a smile” motto. We offer multiple options from short term support to extensive 24/7 VIP “follow you anywhere”, “white glove” service. Let us worry about your technology while you focus on your business.
Are you scheduling a migration to a new software or operating system? At CDA, we have extensive experience with all aspects of a large-scale migration. We have custom developed processes and tools which speed up the migration process while minimizing customer downtime. Our automated approach also allows management to view high-level status reports in real time.
Mobile IT Studio
Have a question or issue with your mobile device? Our enterprise award winning Mobile IT Studio “MITS” is the answer. Staffed by mobility experts, MITS is a walk-up support center specifically designed to provide support through collaboration. Business colleagues may visit to discuss technical issues, new technologies, or to discover more efficient way mobility can help with their business objectives.
IT Asset Management
CDA provides full lifecycle IT Asset Management to gain control and visibility of your assets from purchase to retirement. Our ITAM services will help your business gain visibility into asset costs, manage software licenses, execute intelligent IT change decisions, and drive problem management practices through accurate and current configuration data.
CDA’s award winning multi-tiered support services are the right solution for your business needs. The technical support services offered include: Support Call Center, Desk-Side Support, Executive Support and VIP Support. Our experienced knowledgeable staff will ensure that your business users’ support issues are addressed in a prompt and professional manner.